Shipping Policy

Thank you for shopping with KitCamp! We’re committed to getting your items to you as efficiently as possible. Please review our shipping policy below.

📦 Processing Time

All orders are processed within 2–4 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking details. During peak holiday seasons, processing may take up to 7 business days due to increased order volume. We appreciate your patience and understanding!

🚚 Delivery Time

After your order has been shipped, delivery typically takes 7–15 business days, depending on your location. Please note that delivery times may vary due to customs processing, local postal services, or other external factors beyond our control.

🌍 Shipping Locations

We ship to most countries worldwide. If you're unsure whether we ship to your area, feel free to contact us before placing your order.

!! Please double-check your shipping address before placing your order. KitCamp is not liable for orders shipped to incorrectly entered addresses. If you notice an error after placing your order, contact us immediately — while we’ll do our best to help, we cannot guarantee address changes once an order is processed.

We truly appreciate your patience and support as a growing brand. Your order helps us continue creating quality and cozy tents for your cats . Thank you for being part of the KitCamp community!